Privacy Policy

This policy is effective as of September 02, 2025

Secure Plus Storage ("we," "us," or "our") operates the website https://secureplusstorage.com/ and provides self-storage services in Montego Bay, Jamaica. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, interact with our services, or make online rentals for storage units. By using our Site or services, you consent to the practices described in this policy.

If you have any questions about this Privacy Policy, please contact us at [email protected].

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Contact and Identification Information: Name, email address, phone number, mailing address, and other details you provide when making inquiries, reservations, or online rentals for storage units.

Payment Information: Credit card details, billing address, or other financial information processed through secure third-party payment gateways during online rentals or payments.

Account Information: If you create an account for online rentals, we may collect login credentials (username and password) and rental history.

1.2 Usage and Device Information

Automatically Collected Data: IP address, browser type, device information, operating system, pages visited, time and date of visits, and referral sources. This may be collected via cookies, web beacons, or similar technologies.

Location Data: Approximate location based on IP address or provided during reservations (e.g., for verifying proximity to our Montego Bay facility).

1.3 Other Information

Any additional details you voluntarily provide, such as in contact forms, testimonials, or communications about storage needs (e.g., for furniture, boats, or business inventory).

We do not knowingly collect information from children under 18 without parental consent.

2. How We Collect Information

Directly from You: Through forms on the Site for contact, reservations, or online rentals.

Automatically: Via cookies and tracking technologies when you browse the Site or interact with features like the Google Maps integration.

From Third Parties: Payment processors for transaction details, or analytics providers for usage insights.

3. How We Use Your Information

We use your information to:

Provide and manage our self-storage services, including processing reservations, rentals, and payments.

Communicate with you about your account, rentals, promotions, or updates (e.g., availability of units near Sangster International Airport or Freeport shipping port).

Improve our Site and services, such as analyzing usage patterns or enhancing security features like 24/7 video monitoring.

Comply with legal obligations, prevent fraud, or resolve disputes.

Send marketing communications if you opt-in (you can opt-out at any time).

4. Sharing Your Information

We may share your information with:

Service Providers: Third-party vendors for payment processing, hosting, analytics, or email services.

Legal and Compliance: Authorities if required by law, or to protect our rights, safety, or property.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement reasonable security measures, including encryption for payment data and access controls, to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

6. Your Rights and Choices

Access and Update: Request access to or correction of your personal information.

Deletion: Request deletion of your data, subject to legal retention requirements.

Opt-Out: Unsubscribe from marketing emails or cookies via browser settings.

Cookies: You can manage cookies through your browser, but this may limit Site functionality.

To exercise these rights, contact us at [[email protected]]

7. Data Retention

We retain your information as long as necessary for the purposes outlined, or as required by law (e.g., rental records for accounting purposes).

8. International Transfers

As a Jamaica-based business, your data is primarily processed in Jamaica. If transferred internationally (e.g., to cloud providers), we ensure appropriate safeguards.